Subject: Re: LSM Joining Case Test - Aayush Singh
From: Aayush Singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 26 Nov 2019 06:38:32 -0500

| | LSM Joining Case Test

Name | Aayush Singh
E-mail | [email-masked]
Phone Number | (91) 8859205459
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

i will select the Blurb 4 as in this blurb as a customer service we are providing the relevant information and the steps which he supposed to take if he wanr to  change delivery address as well ,and we also informed him about the whole soep opera of the procedure.
the most important thing which i want to add as a good service is that we have to start with the greeting and thankful regards for conncting with us.
additional sentence: I hope this answers your question and you have a great time at Lady Gaga!

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

To entertain the customer  queries and feedback of our product and services in effective and efficient way in pleasant manner i.e good customer service.

Great customer service is all about bringing customers back. And about sending them away happy - happy enough to pass positive feedback about your business along to others, who may then try the product or service you offer for themselves and in their turn become repeat
And to do something  by which customer feel good other then his queries and gentle feedback

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