Subject: Re: LSM Joining Case Test - Krishan Kumar
From: Krishan Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 22 Nov 2019 06:04:44 -0500

| | LSM Joining Case Test

Name | Krishan Kumar
E-mail | [email-masked]
Phone Number | (110093 ) 9953205072
Which blurb would you select? | Blurb 3
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | That's why i chosen this blurb. Because it need some amendments. As mentioned above event date is quite closer. But custmer is still waiting for his ticket. The biggest mistake is that the organisers release the ticket only near event date. But we can explain to custmer that tickets go on sale spacified group of fan. Hence they get ticket ealiar.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | There is many difference between  good and great custmer service. good custmer service is only provide information according to custmer issue. But they don't probe. what kind of problem custmers are facing, And great custmer service is that, Before providing resolution they listen and probe properly. Then they provide relevent information and solve there query.

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