Subject: Re: LSM Joining Case Test - sunny aggarwal
From: sunny aggarwal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Nov 2019 04:40:13 -0500

| | LSM Joining Case Test

Name | sunny aggarwal
E-mail | [email-masked]
Phone Number | (110035) 9354240837
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

I have selected Blurb  Number 4 because of the following reasons :-

1. It is giving the website link on which customer is able to update the delivery address  This could be the hotel  in which he will  stay at, or the address of someone else as per his choice.

2. Customer may change the delivery address at any time because  he does not need to call someone as  he can change on website link.

3. Ensue him to inform whenever  the seller sends out the tickets as soon as possible to the new address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

There is a following difference :-

1. Good customer service only satisfy the customer but great customer service not only satisfy but also delight and make him loyal too.

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