Subject: Re: LSM Joining Case Test - Pradeep Kumar
From: Pradeep Kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 21 Nov 2019 03:21:53 -0500

| | LSM Joining Case Test

Name | Pradeep Kumar
E-mail | [email-masked]
Phone Number | (91+) 8826240880
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I select the Blurb 4 because they ensured that they will get tickets in time for the event, also they asked for the  address in |CountryNameOrCityName|. Here It is clearly mentioned about the hotel where they will be staying at, or the address of someone who will be available to sign for the delivery for them. They also informed when this is done, they will ensure the seller sends out the tickets as soon as possible to the new address. Once the seller receives the tickets, they will be shipped via track and traceable postal services. Then the customer will receive an email to notify that your tickets have been shipped to the provided delivery address along with a link for you to track your order.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | According to me the difference between good and great customer service is attentiveness, dedication, humble and politeness with the customer so that we can connect with them and resolve their issues.

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