Subject: Ticket Assigned - RE: We’ve received your online return request.
From: Max <[email-masked]>
To: [email-masked]
Date: Thu, 21 Nov 2019 04:52:10 +0000

Hi Urvika Chaudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  RE: We’ve received your online return request.  Concord tower
9th flr
Media city

I paid cash

From: Hayoum 11 <[email-masked]>
Sent: Wednesday, November 20, 2019 10:58 PM
To: Hiam Saleeby <[email-masked]>
Subject: Fwd: We’ve received your online return request.

CAUTION: This email originated from outside of the organization. Do not click links or open attachments unless you recognize the sender and know the content is safe.

Sent from my iPhone

Begin forwarded message:
From: Max Fashion <[email-masked]<mailto:[email-masked]>>
Date: 20 November 2019 at 10:35:41 PM GST
To: hiam saleeby <[email-masked]<mailto:[email-masked]>>
Subject: We’ve received your online return request.
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>

Here’s what you need to do next.

[Max logo]<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.maxfashion.com%2Fae%2Fen%3Futm_source%253Dhybris%2526utm_medium%253Demail%2526utm_campaign%253Dreturn_initiation_AE_en&data=02%7C01%7Chiam.saleeby%40ae.abb.com%7C55c723f1007943ae8ba808d76deba15d%7C372ee9e09ce04033a64ac07073a91ecd%7C0%7C0%7C637098731101107677&sdata=qpLZQy0Rn4CskAPOB1OQVsnVPmGUqrxNQWHLFW8razs%3D&reserved=0>
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Thank you for submitting your return request

Hi hiam saleeby, you’re almost there! You can finish returning these products in a few easy steps:
[https://i1.lmsin.net/website_images/ae/static-pages/returns/pick-up.png]
1. Confirm your pick-up

Our courier partner will call you to arrange your return pick-up. Your pick-up should take place in 3-5 business days.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/box.png]
2. Box up your return

Wrap and seal your products in their original packaging, and ensure that all tags are intact.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/return.png]
3. Hand over your return

Hand over the package to our courier partner and they will give you an acknowledgement receipt.
[https://i1.lmsin.net/website_images/ae/static-pages/returns/refund.png]
4. Receive your refund

Your products will take 2-3 business days to reach our warehouse. It will take us 1-2 business days from the time we receive your return to conduct a quality check and issue your refund.

Here's how your refund works:

  *   If you’ve paid by Cash on Delivery, your refund will be credited to your My Credit balance under your account.
  *   Refunds to your Credit Card or Debit Card may take 4-15 business days to process.
  *   Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve spent will also be credited to your My Credit balance.

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