Subject: New Reply Received - Not Received Order 9760354026 (Customer Received Message To Collect The Order)
From: Max <[email-masked]>
To: [email-masked]
Date: Mon, 18 Nov 2019 14:32:22 +0000

Hi Urvika Chaudhary,  The customer has responded to the ticket.  Not Received Order 9760354026 (Customer Received Message To Collect The Order)   Ticket comment <div class="WordSection1">
<div class="MsoNormal">Hello, Order is ready for pickup in hybris, this should be fine. Regards</div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:black'>--------------------------------------------------------------------<br>
Bahaa Khateib</span></div>
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<div class="MsoNormal"><span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:black'>Hybris Support Module Lead</span></div>
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<span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:black'>Direct:971-4-517-2146</span><span style="color:black"></span>
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<span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:black'>Cell-971-58-597-6009</span><span style="color:black"></span>
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<span style='font-size:9.0pt;font-family:"Calibri Light",sans-serif;color:black'>Email Id: <a href="mailto:[email-masked]" rel="noreferrer"><span style="color:#0563C1">[email-masked]</span></a></span><span style="color:black"></span>
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<div>From: <span style="font-size:12.0pt;color:black">Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;<br>
<b>Date: </b>Monday, 18 November 2019 at 4:58 PM<br>
<b>To: </b>Bahaa Al khateeb &lt;[email-masked]&gt;<br>
<b>Cc: </b>Vijay Poojary &lt;[email-masked]&gt;, Navneet Gunjan &lt;[email-masked]&gt;, Ameay Kumar &lt;[email-masked]&gt;, Escalations Dxbteam &lt;[email-masked]&gt;, Max Alghurair &lt;[email-masked]&gt;,
 Max Fashion &lt;[email-masked]&gt;, Vinay R Kumar &lt;[email-masked]&gt;, Martin Lacey &lt;[email-masked]&gt;<br>
<b>Subject: </b>RE: Not Received Order 9760354026 (Customer Received Message To Collect The Order)
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<div class="MsoNormal">Hi <a id="OWAAM0C9F3BCA9684479CA7C13117A1860592" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Bahaa Al khateeb</span></a> ,
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<div class="MsoNormal">Please check below, and advise . </div>
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<div class="MsoNormal">Mahmoud</div>
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<b>From:</b> Max Alghurair &lt;[email-masked]&gt;
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<b>Sent:</b> Monday, November 18, 2019 4:50 PM<br>
<b>To:</b> Mahmoud Emadeldin Mahmoud Elsayed &lt;[email-masked]&gt;; Max Fashion &lt;[email-masked]&gt;<br>
<b>Cc:</b> Vijay Poojary &lt;[email-masked]&gt;; Navneet Gunjan &lt;[email-masked]&gt;; Ameay Kumar &lt;[email-masked]&gt;; Escalations Dxbteam &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: Not Received Order 9760354026 (Customer Received Message To Collect The Order)
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black">This is to bring to your notice that if it by mistakenly update then it will show the location details which is not showing in the sahla &amp; we have cross check all the orders physically vs sahla
 app details we did not found any issues with other orders.</span></div>
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<div class="MsoNormal"><span style="font-size:12.0pt;color:black"><img width="1080" height="2220" style="width:11.25in;height:23.125in" id="ca68d5ca-3be0-4cf2-9127-b4b5560f26f3" src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzA2NDQyNDM2MywiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.bMfnBsqPJriTQWUT8fvhD7bX6pxTkFM2zG2WNDMoa50" alt="Image"></span></div>
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<div><span style="font-size:12.0pt;color:black">Thanks &amp; Regards </span></div>
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<div><span style="font-size:12.0pt;color:black">Gihan</span></div>
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<div><span style="font-size:12.0pt;color:black">Max Alghurair</span></div>
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<div><span style="font-size:12.0pt;color:black">0565018439</span></div>
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<b><span style="color:black">From:</span></b><span style="color:black"> Mahmoud Emadeldin Mahmoud Elsayed &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Sent:</b> Monday, November 18, 2019 3:37 PM<br>
<b>To:</b> Max Alghurair &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Vijay Poojary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Navneet Gunjan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ameay Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> RE: Not Received Order 9760354026 (Customer Received Message To Collect The Order)
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<div class="xmsonormal">Dear <a id="OWAAM78E6D5DD613341DABB5DA45D9906DD2F" href="mailto:[email-masked]" rel="noreferrer">
<span style='font-family:"Calibri",sans-serif;text-decoration:none'>@Max Alghurair</span></a>,
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<div class="xmsonormal">Order updated as ready for pickup on your dashboard, please check if it was update by mistake   </div>
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<div class="xmsonormal">Mahmoud</div>
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<b>From:</b> Max Alghurair &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;
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<b>Sent:</b> Monday, November 18, 2019 2:55 PM<br>
<b>To:</b> Max Fashion &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Cc:</b> Vijay Poojary &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Navneet Gunjan &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;; Ameay Kumar &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;;
 Escalations Dxbteam &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt;<br>
<b>Subject:</b> Not Received Order 9760354026 (Customer Received Message To Collect The Order)
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<div class="xmsonormal"><span style="font-size:12.0pt;color:black">Dear Team,</span></div>
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<div class="xmsonormal"><span style="font-size:12.0pt;color:black">As per the telephonic communication with you please check customer order <span style="background:white">9760354026 </span> which was placed on last Thursday. Customer received the message to collect
 the  order however physically order not available in the store. </span></div>
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<div class="xmsonormal"><span style="font-size:12.0pt;color:black">Customer Name: Kawish Sheikh </span></div>
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<div class="xmsonormal"><span style="font-size:12.0pt;color:black">Mobile : 0544097527</span></div>
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<div><span style="font-size:12.0pt;color:black">Thanks &amp; Regards </span></div>
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<div><span style="font-size:12.0pt;color:black">Gihan</span></div>
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<div><span style="font-size:12.0pt;color:black">Max Alghurair</span></div>
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<div><span style="font-size:12.0pt;color:black">0565018439</span></div>
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