Subject: Arabic Language Test - Omar Abdallah
From: Omar Abdallah <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 16 Nov 2019 04:05:45 -0500

Foreign Language
Screening Test

Name

Omar Abdallah

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

I am really sorry for being so late to deliver your order at
your place, but the the situation is that my coworker has collected the
incorrect delivery address thus i was unable to deliver it, Can you please let
me know the correct address so that i can deliver it to you as soon as
possible,

Thanks

In ENGLISH - Please describe your Background
(Personal, Educational, Professional) - 50 - 100 words

Myself i
am Mohammad Asim i am working as international business consultant in middle
east and china,

i have passed my educational from agra university,

I love Travelling and working under pressure,

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

العميل الجيد  هو انه يعمل لكي يحقق اهدافه

اما العميل الرائع فهو يعمل بكل جد واجتهاد
لكي يحقق هدفه بافضل الطرق وانجحها

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

احب ان احل مشاكل الناس فانا يمكنني
ان اجد طرق  عده لارضاء العميل وساسعد بارضاء
العملاء

Please answer this question in YOUR
LANGUAGE: In 200 - 500 words please tell us about any city or town that you
traveled to

منذ فترة انا سافرت القاهرة
وانا اشتغلت هناك من عام  ٢٠١١ لحد   ٢٠١٧
ولقد استمتعت في المدينة