Subject: Re: LSM Joining Case Test - Rishabh Kulshrestha
From: Rishabh Kulshrestha <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 14 Nov 2019 03:35:25 -0500

| | LSM Joining Case Test

Name | Rishabh Kulshrestha
E-mail | [email-masked]
Phone Number | (91) 7017788255
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | The thing is that why i am selecting this option because customer want to know everything  so like this option is having every detail information or steps  like how you can change the delivery address as per your  convince.  So i think so it a perfect choice.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

In my opinion  good  customer service  means  you are providing  early response  to your customer and answering  the  every  query as per  your understandings or the guidelines.  But great  customer  service  means you are  providing early response and trying to solve the customer problem as far as possible and telling  each and every thing like  if he ordered something  and there is a delay . If  the customer call you and ask you  then you  can say that  the  reason for the delay and in addition you can  tell this thing that you can track your order also if  you want by going on this website and again  there is a delay.
I am happy to assist you always .

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