Subject: Re: LSM Joining Case Test - Bisma Bhat
From: Bisma Bhat <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Nov 2019 03:09:46 -0500

| | LSM Joining Case Test

Name | Bisma Bhat
E-mail | [email-masked]
Phone Number | (+91) 6005944743
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

The blurbe i would choose is 4th because it is crisp and has all the information, customer needs. besides it gives an option of online updating the adress which is in customer service.
if i would amend the blurbe, i would tell my customer that "if they need any more help from our side, we will be available and happy to help them again. and i hope this answers your question, have a great time".

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

according to me, when someone is at customer service, it is a best thing in itself. it will always depend on a customer that if they find the services provided, good or great. one thing a customer service provider should keep in mind is that they should make customer feel that they are really talking to someone who is near to them. who understands them and is always there for the help of particular sort.
at last i would tell that with great customer service, there comes great responsibility. whosoever is ready to take the responsibility, will be a great customer service provider.

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