Subject: Re: LSM Joining Case Test - Mariya Saifi
From: Mariya Saifi <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 12 Nov 2019 01:52:47 -0500

| | LSM Joining Case Test

Name | Mariya Saifi
E-mail | [email-masked]
Phone Number | (91) 9958618439
Which blurb would you select? | Blurb 4

Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences.

As per the blurb 4, it is showing that representative is taking care of the customer's requirement, he asked to provide complete address on which customer want to delver his event tickets.
Representative also informed that we will notify you by email once your tickets will be dispatched.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

Good customer service is that where customer"s query solved completely as per the customer requirement.
Great customer service is that where customer is completely satisfied and he will also inform that he will use our service again and again.

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