Subject: Re: LSM Joining Case Test - Shahbaz Anwar
From: Shahbaz Anwar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 4 Nov 2019 06:08:30 -0500

| | LSM Joining Case Test

Name | Shahbaz Anwar
E-mail | [email-masked]
Phone Number | (91) 8310046953
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | This blurb is appropriate because customer wanted to get her tickets at the hotel where she will be staying. In this blurb customer care executive will cross check the information that the ticket belongs to her or not when she will be sign in the viagogo account. And here the customer change her delivery address so for the security purpose she has to log in in the viagogo account. This blurb is correct for the safe secure and guaranteed support to the customer.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service provide only support to the customers whereas great service ensures the safe secure and guranteed support to the customer after which customer would be fully delightful and satisfied. In great customer service customer would be clear to all of his/her issues and problems.

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