Subject: Spanish Language Test - Mohit Bajaj
From: Mohit Bajaj <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 30 Oct 2019 06:19:41 -0400

| | Foreign Language Screening Test

Name | Mohit Bajaj
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will apologize the customer and ensure that he/she will never experience the same. I will expedite the order by calling the delivery boy and request him to deliver the order Asap
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | I am born and raised in faridabad. I have done my bachelors in commerce.i have worked with wipro, convergys, kohler and currently I am employed with fareportal since June 2015.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | En mi opinion un buen servicio al cliente es sólo hacer su trabajo y satisfacer las expectativas de sus clientes, mientras que el gran servicio al cliente es amar su trabajo y exceder las expectativas de sus clientes.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Tengo un buena habilidad de communicación.

Puedo trabajar bajo el presión

Soy una persona muy sincero

Creo en trabajo duro

Soy muy apasionado por proporcionar un gran servicio

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | Este año en junio yo fuí a Barcelona para mejorar mi habilidad de escuchar los nativos.aprendia español en nueva delhi y habia un profesor que es de Barcelona y el me recomendó ir a Barcelona. estaba muy emocionado ya que fué mi primera experiencia viajar fuera de mi pais y siempre lo apreciaré. Conocía mucha gente de diferente paises y hice amigos.

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