Subject: New Reply Received - Returns
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Mon, 28 Oct 2019 14:32:52 +0000

Hi Urvika Chaudhary,  The customer has responded to the ticket.  Returns  Ticket comment <div dir="auto">Appreciate your response<div dir="auto"><br></div>
<div dir="auto">I refused to receive the shipment already <br><br><div dir="auto">best regards<br><br>Jaafar</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Mon, 28 Oct 2019, 17:18 Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Jaafar,</div>
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<div dir="ltr">Thank you for getting in touch with us.<br><br>We understand that you would like to cancel your order number 9758544970 with us.<br><br>At this time it is no longer possible for us to cancel the order, as its already on its way to you. You may refuse to accept your order when our courier partner attempts delivery to you, or you may return the order to us when you receive it.</div>
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<div dir="ltr">The order will be cancelled automatically and we will process the refund back into your account.<br><br>We are sorry we could not be of much help this time around. </div>
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<div dir="ltr">Please do let us know if we can be of any other assistance.<br><br>Your friends,<br>The Support Team<br>
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            <blockquote>
              On
              Sun, 27 Oct at  6:41 PM
              <span>,  Jaafar Alhariri &lt;<a href="mailto:[email-masked]" target="_blank" rel="noreferrer">[email-masked]</a>&gt;  wrote:
              <div>I ordered mattress where i found out its mattress cover where i dont need  Kindly refund my money / App Version: 6.22 / Android Version: 9</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/213546