Subject: New Reply Received - Delivery
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 28 Oct 2019 07:56:54 +0000

Hi Urvika Chaudhary,  The customer has responded to the ticket.  Delivery  Ticket comment <div dir="auto">
<span style="font-family:sans-serif">The parcel is already here in Dawadmi but my point is, it is NOT for PICK UP but rather for HOME DELIVERY. My experience with you is not getting any better at all. Please fix this issue ASAP. And kindly give me updates or timeline when can I receive it. </span><div dir="auto" style="font-family:sans-serif"><br></div>
<div dir="auto" style="font-family:sans-serif">Case is UNRESOLVED unless I am going to have my parcel delivered to me soon.</div>
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<div dir="auto" style="font-family:sans-serif">Thank you.</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Oct 27, 2019 12:59 PM, "Centrepoint" &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
</div>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
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<div>Hi Elena Opena,<br><br><br><br>
</div>
<div>Your friends,</div>
<div>The Centrepoint Support Team</div>
<div>  
</div>
<div>
  <div style="width:100%;font:13px 'Helvetica Neue',Helvetica,Arial,sans-serif">
      <hr style="height:0;border:0;margin-top:20px;border-top:1px solid #ccc">
    <span style="font-family:Arial,sans-serif;color:#333;font-weight:bold">
      <div> How would you rate your overall experience?</div>
    </span>
    <table cellspacing="0" cellpadding="0" style="table-layout:fixed;margin-top:10px">
    <tbody>
<tr>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#4e8d00"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#f1db16"></td>
            <td style="width:14.28%;border-right:2px #fff solid;padding:0;height:8px;background-color:#e7340f"></td>
    </tr>
    <tr>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#e6efdd">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/560b56568d7a6c85b6051e2fc5a961d6/extremely_happy/new" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank" rel="noreferrer">Extremely satisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fdfae2">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/560b56568d7a6c85b6051e2fc5a961d6/neutral/new" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank" rel="noreferrer">Neither satisfied nor dissatisfied</a>
          </td>
          <td style="width:14.28%;border-right:2px #fff solid;text-align:center;padding:16px 0px;background-color:#fce3e0">
            <a href="https://helpae.centrepointstores.com/support/custom_surveys/560b56568d7a6c85b6051e2fc5a961d6/extremely_unhappy/new" style="margin:0;padding:5px;text-decoration:none;display:block" target="_blank" rel="noreferrer">Extremely dissatisfied</a>
          </td>
    </tr>
  </tbody>
</table>
  </div>
</div>

<br> </div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/211575