Subject: Re: LSM Joining Case Test - toshi soni
From: toshi soni <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Fri, 25 Oct 2019 07:01:24 -0400

| | LSM Joining Case Test

Name | toshi soni
E-mail | [email-masked]
Phone Number | (+91) 8130756711
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | the reason behind choosing the blurb 2 is that it is answering all of the questions regarding the purchase and also the the idea of mentioning the travel address so that the tickets can be shipped at the right place.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

1- i guess the idea behind the great customer service is to totally satisfy your client even if they are in anger.
2- never put their call on hold for more than 1.5 mins.
3- u should be aware of the product or the service you are talking about and then only you can satisfy your client.
Deal them with happy happy you!

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