Subject: New Reply Received - Returns
From: Splash <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 11:31:20 +0000

Hi Urvika Chaudhary,  The customer has responded to the ticket.  Returns  Ticket comment <div>
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<div style="direction: ltr;">Order number# 6448447575</div>
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<div style="direction: ltr;">Checked shirt with spread colar and long seelves.</div>
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<div class="ms-outlook-ios-signature">Get <a href="https://aka.ms/o0ukef" rel="noreferrer">Outlook for iOS</a>
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<div>From: Splash &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, October 23, 2019 11:04:38 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Returns
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<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 205677</div>
<div dir="ltr">I am following up on our email from 1 day back (mentioned below). We've not heard from you in 1 day. I request you to please provide us information requested in the trailing email below for us to help us resolve your query.</div>
<div dir="ltr">We request you to kindly reply within next 24 hours, as the support case request will be automatically considered resolved and be closed.</div>
<div dir="ltr">Looking forward to your response.</div>
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<div dir="ltr">Urvika Chaudhary : </div>
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<div dir="ltr">Hi Syed,</div>
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<span rel="tempredactor" style="font-size:14px">Thank you for getting in touch with us. </span><br>
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<span rel="tempredactor" style="font-size:14px">We would be happy to help you. However for us to check and investigate, we would need some more information. </span><br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">Please provide us with order number and item code &amp; name that you would like to return to further assist you.</span></div>
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<span rel="tempredactor" style="font-size:14px">Looking forward to hearing from you.</span><br>
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<span rel="tempredactor" style="font-size:14px">Your friends,</span><br>
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<div><span rel="tempredactor" dir="ltr" style="font-size:14px">The Support Team</span></div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/205677