Subject: Ticket Assigned - Re: very unhappy with this delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 04:03:14 +0000

Hi Urvika Chaudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: very unhappy with this delivery I already called your 800 number already to express my disappointment and
dissatisfaction to this delivery. If you search your records, you should be
able to confirm that i made a call to complain that the package was very
poorly packed. It was delivered in a big box with no protection whatsoever
inside. You should get packing lessons from Sprii and Mumzworld. It looked
like the crayola packs were just dumped inside the box and sealed.

The crayola sets had ripped plastics so the crayons have already come out
of the setpacks and one of them had a missing box of crayons. And yes, i
want you to deliver me that one box of crayons because that is supposed to
be included in what i paid for. One set was poorly clingwrapped like a 5yo
kid wrapped it. And when i removed the clingfilm, it was because the
original plastic that contains the set was already badly ripped.

Some of the washable marker boxes were also not in good condition. This is
because everything was poorly packed inside a box that is to big for all
these.

In this era where online shopping is a norm, you should be doing a better
job.
Not to mention your customer service officers should learn how to listen
first before giving a speech of their memorized scripts which is totally
different from what the call was about.

I look forward to your hopefully satisfactory response and not just all
sorry.

Thanks.

Ayessa Goodlet

On Tue, Oct 22, 2019, 12:30 AM Babyshop <[email-masked]> wrote:

> Order number 9758119746 has been shipped.
> 
> <https://www.babyshopstores.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> Download our apps now
> <https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en> [image:
> android icon]
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> iPhone
> <https://itunes.apple.com/ae/app/id1161312755?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> Android
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.babyshopstores&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> 
> Clothing
> <https://www.babyshopstores.com/ae/en/department/clothing?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en> Baby
> Gear
> <https://www.babyshopstores.com/ae/en/department/babygear?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en> Nursery
> & Feeding
> <https://www.babyshopstores.com/ae/en/department/nurseryandfeeding?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> Toys
> <https://www.babyshopstores.com/ae/en/department/toys?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> Offers
> <https://www.babyshopstores.com/ae/en/mommys-monday?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dorder_shipped_AE_en>
> Your products have been shipped.
> Hi Ayessa Goodlet, products from order number 9758119746
> <https://www.babyshopstores.com/ae/en/my-account/order/9758119746?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en>
> are being sent to you in multiple shipments so you receive them faster.
> The tracking number is 34126504395799.
> <https://track.fetchr.us/track/34126504395799?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en>
>
> Order shipping to
> *Ayessa Goodlet*
> Gate Tower 1 Abu Dhabi - UnitedArab Emirates
> Unit 3610, Shams
> Next to Burjeel Day surgery
> Abu Dhabi, United Arab Emirates
> Mobile: +971 545806952
>
> Payment Method:
> *Maria ayessa balat*
> xxxx xxxx xxxx 3443
>
> *Order Details* Consignment Number: 88888001004820191022
>
> Item
>
> Description
>
> Shipped Quantity
>
> <https://www.babyshopstores.com/ae/en/p/161063705?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en> *
> BABYSHOP *
> * Crayola Ultra-Clean Washable Classic Marker - Set of 8 *
> Color: Multicolour
> 7
>
> <https://www.babyshopstores.com/ae/en/p/161007408?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en> *
> BABYSHOP *
> * Crayola Color Clicks Combo Pack *
> Color: Multicolour
> 8
> The status of your other products in order number 9758119746
> <https://www.babyshopstores.com/ae/en/my-account/order/9758119746?utm_source=hybris&utm_medium=email&utm_campaign=order_shipped_AE_en>
> is as follows:
>
> Item
>
> Description
>
> Quantity
> 
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>
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>
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