Subject: Ticket Assigned - Conversation with User
From: Landmark Group <[email-masked]>
To: [email-masked]
Date: Wed, 23 Oct 2019 04:03:12 +0000

Hi Urvika Chaudhary,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with User User                    hello is there any network issues in payment ??           02:58 PM, 22nd Oct                   User                    says payment attempt failed           02:59 PM, 22nd Oct                 Rajan                   Hi, Greetings for the day!
My name is Rajan.           03:02 PM, 22nd Oct                 Rajan                   Can you please provide us the order number so that we can check.           03:03 PM, 22nd Oct                 Rajan                   Are we still connected?           03:09 PM, 22nd Oct                   User                    yes , im trying to pay for my order           03:14 PM, 22nd Oct                   User                    We're sorry, your payment attempt has failed. Please check your details and try again. says this           03:14 PM, 22nd Oct                 Rajan                   Has the amount been deduced from you?           03:15 PM, 22nd Oct                   User                    yes           03:15 PM, 22nd Oct                   User                    its credited back now           03:15 PM, 22nd Oct                 Rajan                   Are you using Sadad?           03:16 PM, 22nd Oct                   User                    yes           03:16 PM, 22nd Oct          
        Rajan                   This issue is usually happen on Sadad.           03:18 PM, 22nd Oct                 Rajan                   We can request you to use different payment mode for your order.           03:18 PM, 22nd Oct                   User                    ok           03:18 PM, 22nd Oct                 Rajan                   Is their anything else we can assist you with?           03:19 PM, 22nd Oct                   User                    Thank you           03:19 PM, 22nd Oct                 Rajan                   Thank you for reaching out to us.           03:20 PM, 22nd Oct                 Rajan                   Have a great day! Bye.           03:20 PM, 22nd Oct                   User                    you too           03:20 PM, 22nd Oct                                      View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/206923