Subject: Email was not delivered to [email-masked]
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Tue, 22 Oct 2019 06:43:54 +0000

Hi Urvika Chaudhary,  
  The following message composed by you on ticket 205030 failed to reach the recipient [email-masked]. 
  Reason: "Message bounced - Temporary error.  "
  Message content:  Hi Afnan,      Thank you for getting in touch with us.     We apologise for the inconvenience caused to you.     Currently, you may exchange Lifestyle items in any Centrepoint/Lifestyle store within 14 days from the collection/delivery date providing that the item is available in the store.  Wrong products delivered cannot be exchanged, however, a return and refund can be done.  You can return online purchases through the below three channels:  You can contact our customer support team on (800-746778953) to book a return and to be notified of the refund amount based on our return policy.  You can now drop off your Centrepoint and Lifestyle returns at any Centrepoint and Lifestyle stores. Wrap your items in their original shipping packaging and bring it along with your invoice and or provide the order number to the store staff in the absence of an invoice.  You can also book the return online. You can log into your account and go to Order History. Click on "Order number". From that page, you can see an option to return an item. Just click on the box and follow the instructions.    Thank you for your understanding and cooperation.  Feel free to reach out to us if you need any further assistance.     Your friends,  The Support Team