Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Fri, 18 Oct 2019 17:53:30 +0000

Hi Urvika Chaudhary,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
Dear </div>
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i want to order this item </div>
<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<a href="https://www.babyshopstores.com/kw/en/Baby-%26-Moms/Nursery/Bedsheets-%26-Linen/BABYSHOP-Kit-For-Kids-Dual-Core-Ventiflow-Mattress/p/154563094" rel="noreferrer">https://www.babyshopstores.com/kw/en/Baby-%26-Moms/Nursery/Bedsheets-%26-Linen/BABYSHOP-Kit-For-Kids-Dual-Core-Ventiflow-Mattress/p/154563094</a><br>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
it's give me this error " <span style='color: rgb(243, 71, 35); font-family: Lato, "Helvetica Neue", Helvetica, Arial, sans-serif; font-size: 14px; background-color: rgb(255, 255, 255); display: inline !important'>We're sorry, we're unable to deliver your Babyshop
 products at the moment. Check back later or continue shopping our other brands.</span><span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;"> "</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;"><br>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;">and this error happened with any kind of matress am tired to palce order for any matres</span>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;">or try to make it pickup from store  </span>
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<span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;"><br>
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<div style="font-family: Calibri, Helvetica, sans-serif; font-size: 12pt; color: rgb(0, 0, 0);">
<span style="color: rgb(0, 0, 0); font-family: calibri, helvetica, sans-serif; font-size: 12pt; background-color: rgba(0, 0, 0, 0); display: inline !important;">regards </span>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Friday, October 18, 2019 11:45 AM<br>
<b>To:</b> [email-masked] &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#201250] - Delivery
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<div dir="ltr">Hi Amr,</div>
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<div dir="ltr" style="color:rgb(51,51,51)">Thank you for getting in touch with us.</div>
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<div dir="ltr" style="color:rgb(51,51,51)">We apologise for the inconvenience caused to you. </div>
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<div dir="ltr" style="color:rgb(51,51,51)">We would like to confirm that you order was cancelled as it was not successfully placed. We can see that you were trying to use the payment method 'KNET Wallet'. We apologise for the previous email.</div>
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<div dir="ltr" style="color:rgb(51,51,51)">Thank you for your cooperation and understanding!</div>
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<div dir="ltr" style="color:rgb(51,51,51)">Feel free to reach out to us if you need any further assistance.</div>
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<div dir="ltr" style="color:rgb(51,51,51)">Your friends,</div>
<div dir="ltr" style="color:rgb(51,51,51)">The Support Team</div>
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<div class="x_freshdesk_quote">
<blockquote class="x_freshdesk_quote">On Fri, 18 Oct at 12:18 AM <span class="x_separator">
, Amr Reyad &lt;[email-masked]&gt; wrote:
<div>First i already ordered and payment method is cash on delivery Then I received email “ Hi Amr Reyad, your order number 8357809263 has not been processed successfully. While your bank may have notified you that a payment authorization was successful, there
 was a problem completing your purchase. “ What is this ?!!! Payment cash on delivery !!!!! Another feedback you write in call us 24 / 7 days But after using my phone it’s only 9am to 9 pm Jokes! iOS Version: 13.1.3 App Version: 8.7.5</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/201250