Subject: Re: LSM Joining Case Test - Sumit kumar
From: Sumit kumar <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 05:28:11 -0400

| | LSM Joining Case Test

Name | Sumit kumar
E-mail | [email-masked]
Phone Number | (110091) 8178398173
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Can I just ask you double check that the delivery address below is correct You can update the address on your account by using this link http://www.viagogo.com/Help/76, or you can change your delivery

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

good customer Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal! This is a very important distinction – and one that many services providers do not always “get”.

For example, let’s say that, historically, your company – and you, as one of its personal “ambassadors” – have been working very hard to keep your customers happy.

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