Subject: Re: LSM Joining Case Test - Abhijeet Uniyal
From: Abhijeet Uniyal <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 04:07:28 -0400

| | LSM Joining Case Test

Name | Abhijeet Uniyal
E-mail | [email-masked]
Phone Number | (+91) 9958843547
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selcted this Blurb1 because the customer urgently needed tickets to watch Lady Gaga show.The event took place in a week. So, he wanted his tickets in hotel.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Good customer service is  only understanding client's problems whereas great customer service is understanding client's problem by chat, mai or call and by providing them solutions immediately so that customer should not face any further difficulties.

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