Subject: Re: LSM Joining Case Test - Ridwan Abdulganiyu
From: Ridwan Abdulganiyu <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 17 Oct 2019 03:38:32 -0400

| | LSM Joining Case Test

Name | Ridwan Abdulganiyu
E-mail | [email-masked]
Phone Number | (91) 7289819531
Which blurb would you select? | Blurb 1
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | i had selected Blurb 1 because it communicate in a more friendly manner to the customer and the end remarks was good. to amend the Blurb i will suggest you add the sentence. "you are welcome to contact us again if you have any query"
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | A service provider who is capable of making a visitor or one time customer a permanent customer is a great service provider. whereby he talks friendly irrespective of the customer approach and tries to respond to each of the customer queries with solutions. A happy customer brings about happy businesses. A great service provider is one who treat a 1$ customer as he treats a 100$ dollar customer because he looks at him as a potential 100$ customer.

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