Subject: Spanish Language Test - vipin sharma
From: vipin sharma <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Wed, 16 Oct 2019 07:24:45 -0400

| | Foreign Language Screening Test

Name | vipin sharma
Whats your first language | Spanish

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

first i apologised to him, and tell them the current situation and ask for correct address. after fill the correct address again apologised to him and give them promise for their delivery in accurate 30 minutes. and also if my company allowed me to give some weaver then i definitely  give him some offer.
Because that over all fault is mine, so that´s my responsibility to provide satisfaction with my service and with my company policy.
And as well as try to deliver their product before the 30 minutes, so he can understand our mistake.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name is vipin sharma and i live in dadri with my family.
i have diploma in civil engineering from IIMT college of polytechnic with aggregate 75% marks.
i have completed my schooling from blue diamond public school with 71% marks.
now i persuing B.A. from delhi university. and also persuing B2 level from school of spanish.
my father´s name is Mr. dinesh sharma and mother´s name is Mrs. Manju sharma.
about my achivements i was class representative in my college and i was head boy in my school.
i dońt have any experience in but when i got a chance i will definitely prove my self.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | yo creo en bien y mejor customer servicial es muchas diferencia porque en bien servical customer es solo feliz con nuestro servicial, pero en mejor servicial customer es feliz tambien compartir nuestro servicial con otro personas. el siempre habla sobre nuestro servicial y provir nuestro adricion a otro gentes.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

yo entiendo problemas muy fazil.
yo tratare´ ayudarte con mi servicial.
yo tengo experencia para dos meses eso es entiendo customer muy fazil. yo se´ dos meses experencia es no grande pero para nuevo trabajo es muy servicial para mi´.
puedo trabajar todavia problemas de customer para dar ellos bien servicial.
yo siempre listo para trabajando en cualquier situacion.

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

mi favorito lugar es el jaipur, yo viajar en el jaipur para muchos tiempo.
me gusta jaipur  comparacion otro ciudades porque en el jaipur alli´ muchos antigue monumentos por ejemplo- nahargarh fort, hawa mahal, jal mahal etc. pero me gusta jal mahal en todo jaipur. alli' es grande rio alrededor jal mahal. tambien en jaipur muchas otra cosas presente para viajar. alli temprature es hace calor y pero alli aire y agua es muy limpiar. poluction es no presente en jaipur y alrededor de jaipur es grande montana .
jaipur es la capital de Rajasthan y rajasthan es grande estados de india.
Jaipur es muy cerca de el delhi, alwar, ajmer, udaipur etc.
jaipur tiene metro tren cual es muy servicial para gentes de jaipur  y tambien para la tourista. muchas touristas vienen en jaipur para visitar. este ciudad es siempre mi favorito. ulitimo tiempo yo visto jaipur con mi familia y mis amigos. en jaipur es muchas restaurante para comida. pero me gusta solo chowki dhani restaurante de jaipur.
mi mama tambien y mi todo familia gustan chowki dhani porque en el chowki dhani es antigue casa es presente y  tambien antigua comida de rajasthan es presente.
estan mirando ellos antigue cultura, comida y vestirse. yo creo este coasas es muy servicial para el india para mirar de culture de estados y antigue culture de india para extrano gentes cual es vienen para visitar el india.
india tiene muy grande historia y nosotros necesitamos mirar nuestro historia a extrano personas. y jaipur tiene todos coasas cual es necesitar para grande ciudad.

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