Subject: Japanese Language Test - Rahul Sachdeva
From: Rahul Sachdeva <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Oct 2019 11:15:59 -0400

| | Foreign Language Screening Test

Name | Rahul Sachdeva
Whats your first language | Japanese

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

I will tell the customer about the mistake which i have done and will note down his address correctly this time and will ask him to wait another 10-15 minutes for the order delivery. I will apologise for the inconvenience caused to him due to my mistake. I will offer him the coupon code  which he can redeem next time so that the customer might not get disappointed and the reputation of company might not get affected.
Thanks for ordering the pizza.

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

Myself Rahul Sachdeva. my home town is in faridabad, age 24 year.
I done my schooling from st. John's school. Graduation from swami vivekanand subharti university.i learnt japanese language from nihogo center & nihonkai i cleared N2 level. My first company was Entercoms solution pvt. Ltd. I worked As a japanese translator, and ocean net tool. Currently i am working in Fujitsu consulting india pvt.Ltd. As a Japanese translator and  trainer of service now and alert monitoring. I went japan for 1 weeks for company's project.I have nuclear family father,mother,younger brother.
My hobby is playing cricket.
Thank you.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

Good customer service
1. 24時間以内にお客様にメールを返信する必要があります.
Great customer service
1. お客様にメールをすぐに返信する必要があります.
Good customer service
2.仕事を届けるとき良さはもとより質もう必要だ
Great customer service
2.仕事を締め切り前で届けるほうがましです

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

１．従業員は一生懸命仕事をやります
２．従業員は信頼できる
３．顧客の問題を効率的に解決する
４．良いコミュニケーター
５．従業員は時間に従う必要があります

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

Pune city≡プナ町について教えます．プナの首都はマハラシタラです．プナの人口は約３１ラック人です．ここで有名な見る場所はlonavla,sinhagad fort,Aga khan palace,shaniwar wada　いろいろな観光見る場所もうあります．サリはプナの伝統的な民族衣装です．プナの食べ物といえば米とかポハが一番有名だと思います．お正月には多くの人がお寺を訪れ、新年への幸運を祈ります．主なお祭りはガンパテ神１１日ぐらいです．プナの季節は涼しさですグデパダワもう有名お祭りですデワリの前で祝いします．
これ以上しています．
宜しくお願いします．

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