Subject: Spanish Language Test - RITESH KUMAR JHA
From: RITESH KUMAR JHA <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 15 Oct 2019 06:14:31 -0400

| | Foreign Language Screening Test

Name | RITESH KUMAR JHA
Whats your first language | Spanish
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | First of all we have to say sorry to our customer,than i will say that sir we need some more time for deliver pizza at your place, sir i accept my mistake, if you ant we can return your money
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | My name is Ritesh jha i from Bihar but i born and raised in delhi , i have done my schooling in 2016 , i have done 12th from C.B.S.E board, i did spanish language from instituto cervantes it's a part of embassy of Spain , my short term goal is i want a platform where i can grow in my carrier and my long term goal is be only the reason of success of my company.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | good customer  service means you are working for your company and you are giving good service to your customer, great customer service means you are giving your 100% even you not gonna see the time when your working.

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

Respect our customer
Work while work
If your are taking a call and customer  says no to pay after that we should not give up
give your 100% at your call
every customer is important even he would no pay

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to | One month ago i went pune with some friends of mine we arrived at the airport at 9:00 clock and we reached at hotel and we had dinner together after that we dicided and we met a outside because we wanted to dance  , next morning firstly we went to  lonawla for photo shoot because one of our friend is model so we clicked couples of photo of rahul we saw many thing over there . we went to visit many places but my favorite place was mahawaleswar that place is amazing. it look like a pradise i took many photo . the food was excellent we ate shrimpa rice , i had a great time with my friend we spent three amazing days in mahawaeswar it was the  most special time i have had in my life .

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