Subject: RE: URGENT - Outstanding Cases - Aramex UAE
From: Tanveer Sawant <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Mustehsan Siddiqui <[email-masked]>, Shahazad Kallittavalappil <[email-masked]>, Vijesh Chirakkal <[email-masked]>, Shirin Suseelan <[email-masked]>, ALL DXB DOM - Banks e-Commerce <[email-masked]>
Date: Sun, 13 Oct 2019 05:43:03 +0000

Dear,

Please find attached updated status

Regards,
Tanveer Sawant
045031670
EXT-1670
Aramex International LLC

From: Urvika Chaudhary <[email-masked]>
Sent: Saturday, October 12, 2019 2:00 PM
To: Shahazad Kallittavalappil <[email-masked]>; Vijesh Chirakkal <[email-masked]>; Shirin Suseelan <[email-masked]>; Tanveer Sawant <[email-masked]>; Muhammed Thayal <[email-masked]>; ALL DXB DOM - Banks e-Commerce <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Mustehsan Siddiqui <[email-masked]>
Subject: Re: URGENT - Outstanding Cases - Aramex UAE

External email: avoid to open links or attachments unless sender is known and content is relevant..

adding  [email-masked]<mailto:[email-masked]>

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.livesalesman.com%2F&data=02%7C01%7Ctanveer%40aramex.com%7C27425b2c826042dc3b4f08d74efaf86f%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C1%7C637064713077367751&sdata=0Z0%2FUc9fG2hSE7oGSYN2VIXHoUhJucp48Qr2S2PC9os%3D&reserved=0>

________________________________
From: "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>
To: "shahazad kallittavalappil" <[email-masked]<mailto:[email-masked]>>, "Vijesh Chirakkal" <[email-masked]<mailto:[email-masked]>>, "Shirin" <[email-masked]<mailto:[email-masked]>>, "tanveer" <[email-masked]<mailto:[email-masked]>>, "Muhammed Thayal" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Mustehsan Siddiqui" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, October 12, 2019 2:44:15 PM
Subject: URGENT - Outstanding Cases - Aramex UAE

Dear Aramex Team,

I am attaching with this email a list of AWB where there is action required from your side. A lot of these have been pending close to 2 weeks from you (some may be more recent).

The attached list has issues mentioned in column G, and AWB mentioned in Column H. I request you to either respond to them individually replying to the emails we sent, or update them in the excel and send us a response back.

A brief on issue codes:

Any issue that starts with IBA - is for Inbound Shipment (Return from Customer to us)
OBA is Outbound shipment (From us to the customer)
Other information is self-explanatory such as Delayed Delivery, Delayed Collection, Piece Missing, Partial Delivery, Extra amount collected from customer on COD order etc.

If you need further details on any of these items, you should be able to copy either the ticket number or tracking number, and search for email that you would have

Please treat this as top urgent, as our customers are waiting on this. Looking forward to your response.

Urvika Chaudhary
Training Manager
________________________________
Cherry E-Commerce Services Pvt. Ltd.
[email-masked]<mailto:[email-masked]>
www.livesalesman.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.livesalesman.com%2F&data=02%7C01%7Ctanveer%40aramex.com%7C27425b2c826042dc3b4f08d74efaf86f%7C43aa4ce1f1254390a30c5375aae87717%7C1%7C1%7C637064713077367751&sdata=0Z0%2FUc9fG2hSE7oGSYN2VIXHoUhJucp48Qr2S2PC9os%3D&reserved=0>