Subject: Fwd: Urgent - CEO Threat
From: Urvika Chaudhary <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Joshi <[email-masked]>
Date: Fri, 11 Oct 2019 05:40:36 -0700 (MST)

Hi Team, 

Please find below the query where customer is threatening to report the issue to the CEO. 

Please advise on the next course of action. 

Urvika Chaudhary 
Training Manager 

Cherry E-Commerce Services Pvt. Ltd. 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Joshi" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, October 11, 2019 5:27:03 PM 
Subject: Urgent - CEO Threat 

Hi Urvika, 

With reference to the ticket number: 185633 
Order Number: 9756610134 

Customer has placed an Order on Click and collect and still has not received it. We have notified the WH and Spocs regarding the same but no reply. Customer is now threatening to report to the SPLASH CEO - RAZA. 

Please look into this on an urgent basis and assist. 

Thank you. 

Regards, 
Apoorv