Subject: Re: LSM Joining Case Test - Pranjal Chauhan
From: Pranjal Chauhan <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 10 Oct 2019 06:56:39 -0400

| | LSM Joining Case Test

Name | Pranjal Chauhan
E-mail | [email-masked]
Phone Number | (+91) 7210283316
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | I have selected blurb 4 because every details are in it and customer would be satisfied after receiving it .
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Answering to the query of a customer is a good service but answering with the details and good impression is the great customer service .I think that we should provide the customer service in such a way that the customer would have faith on our brand which will never fade and this is the big difference between good and great customer service .Every single word is playing a vital role in satisfying the customers because it makes the trust and once the trust made the fortune of business would be ahead .Paraphrasing is a important part in it which shows that query has been understood by the person who is giving the assistance .Providing solution with the links and details is mandatory because every one wants the right solution in this running world and which makes the difference of good and great customer service .

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