Subject: Arabic Language Test - Abdelmoneim Ahmed
From: Abdelmoneim Ahmed <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Oct 2019 13:23:54 -0400

| | Foreign Language Screening Test

Name | Abdelmoneim Ahmed
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | I will Apologize to him for the mistake. And I will tell him that it wont happen again. And I will try to deliver his order as soon as possible with offer so that we wont lose him as a customer .
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | Im Abdelmoneim and im originally from sudan I born in 29 of October 1998 . I studied till highschool. I moved to India In 2015. science then I have bee Living in New Delhi. And have studied basic computer and english language course at bosco canter for more the 2 years.

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

تكون الخدمة الجيدة عندما يتم حل مشكة  العملاء  باسرع وقت

وتكون الخدمة عظيمة اذا بدنأ المتابعه مع العملاء حتى بعد حل المشكلة

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

لاني سوداني واللغة العربية هي لغتي آلام

لاني اجيد التعامل مع العملاء بكل احترام

ولاني اجيد فن التعامل مع الأخرين

ولاني استطيع العمل تحت الضغط

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

منذ فترة ليست بطويله  كانت رحلتي الي مدينة شملا التي تقع في شمال الهند على جبال الهمالاياء. شملا هي عاصمة ولاية  هيماتشال برديش. كانت رحلتي الي شملا في وسط ابريل  2018. شملا هي من أجمل المدن التي زرتها في الهند لانها تتميز ببرودة الجو ويمكنك مشاهدة الثلولج في المرتفعات التي حولك بالاضافة للشلالات والمناظر الطبيعية. ومن  الفعليات في شملا هي ركوب القطار  الجبلي  وركوب الخيل ...الخ

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