Subject: Arabic Language Test - mahdy albadri
From: mahdy albadri <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 7 Oct 2019 09:14:19 -0400

Foreign Language
Screening Test

Name

mahdy albadri

Whats your first language

Arabic

Please answer in grammatically correct
ENGLISH the following situation in 100 words: You are working for Pizza Hut as a
phone order executive. You took the order from a customer and informed him that
his order will be delivered in 30 minutes. The customer calls you back after 45
minutes complaining that he has not received his Pizza yet. When you check you
realised that you made a mistake and you entered his address incorrectly. You
have the customer waiting on phone, what would you do in this situation?

i will apologise to the customer for the mistake. will try to
make him calm and talk good to him. i will try to offer him good service. i will
try to control him if he was angry. ill talk with  him till the delivery guy
will come . i will solve the problem

In ENGLISH - Please
describe your Background (Personal, Educational, Professional) - 50 - 100
words

name Mahdi bashes i'm from Iraq_Baghdad  living in India 28
years old working as translator earlier at fortes hospital helping Arabic
patients and  work as barber around 10 years back speaking English and little
bit of Hindi i  studied at the institute of teacher education of mathematics
and science.

In YOUR LANGUAGE: What according to you
is the difference between good and great customer service?

يجب ان
تكون المعامله مختلفه بين الزبون العادي
والزبون المفضل عن طريق العروض الخاصه من قبل
المنتج الموجود وعن طريقه الكلام يجب ان تكون
حذرا في التعامل و  اعطاءالاهتمام الخاص به
وارضائه في الكلام والعمل لجلبه مره اخرئ من
خلال اساليب التسوق المعروف عنها

Please answer this question in YOUR LANGUAGE: In 5 sentences please
explain what makes you the right candidate for customer service job.

ان اكون متواجدا في اوقات العمل
وان اكون حريصا على معاملتي مع الزبون
وكيفيه

الاجتهادفي العمل و سرعه البديهيه لمهرفه
ماذا يحتاج الزبون  وحل جميع المشاكل
المتعلقه في المنتج او الشركه انا لست خائف
لمواجهه اي صعوةبات في العمل لان استطيع حل

جميعالمشاكل المعقده التي لايمكن
حلها

Please answer this question in YOUR LANGUAGE: In 200
- 500 words please tell us about any city or town that you traveled to

الهند هيه الدوله الوحيده التي
اسمتعت في المجيئ اليها وذالك من خلال
طبيعتها الخلابه وجمال سمائها ذهبت الئ شمال
الهند في منطقه اسمها درم ساله كانت مليئه
بالجبال والمناظر الخلابه والهواء النقي
والناس الذين يعيشون هناك وخاصه كيك الموز
اللذيذ الذي لايمكنني ان انسى ذالك الطعم
وسافرت ايضا الئ حيدر اباد كانت جميله ايضا
حيث عندما كنت امشي في شوارعها تاتي رائحه
الطعام الهندي المميز برائحه البهارات
الزكيه كل هذا الاوقات اجمل اوقات حياتي