Subject: Arabic Language Test - Asim V
From: Asim V <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Sat, 5 Oct 2019 06:23:10 -0400

| | Foreign Language Screening Test

Name | Asim V
Whats your first language | Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? | thank you for calling us sir.we are really appreciate that you have brought the mistake in to the attention. we checked the situation and realised the mistake is from our side.  we areapologize for the difficulties from our side. we entered your address incorrectly. we will make sure that you will receive the pizza at this time. As the mistake is from our side we would love to give you some gift  with the pizza as a componsation. we will expect from you that you will countinue our services more. thank you.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words | my name is Asim. I am from malappuram, kerala. I am pursuing my master's from jamia millia islamia in international studies Arab Islamic cuk\lture. I did my graduation from calicut university in Arabic language and literature. After my graduation i did a short term course in Arabic English translation course from the institution Arabnet in calicut,kerala. during my master's i had chance to work with maktoob media which is a online portal based in Delhi as a translator .
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? | الفرق بين الخدمة الطيب والخدمة العظيم هو الخدمة العظيمة اسس  على السعادة العميل يعني العميل هو اعتبار الاول من كل شيء العميل هو  يتمنى الخدمة العليا ى وكذالك الخدمة الطيب يعتبر الحاجاة الاساسية العميل ولكن الخدمة العليا يعتبر  الحاجات الاساسية العميل ايضا السعادة العميل

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

يكون المنتخب المنتخب الصحيح  لما يعمل عمله بطريق صحيح
الخدمة العملاء يحتاج ان يعتبر الحاجات العملاء جيدا
وكذالك يحتاج الشغل الخدمات العملاء ان يستمع كلام العملاء طيبا
وبعد  الاستماع طيب يجب على العامل ان يعطي الاوضاع التي يطلب العميل
الصبر و الكلام الطيب هذان النقتان مهمان للشغل الخدمة العملاء

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

اريد ان اكتب عن الرحلتي الى كيراﻻ الى مدينة كالكوت
مدينة كالكوت تقع في ولاية كيرﻻ في الهند
لمدينة كالكوت المهمات التاريخية
يعتبر مديتة كالكوت مدينة الكبرى في ولاية كيرﻻ
تقع مدينة كالكوت على شاطئ البحر العربية
نستطيع ان نفهم ان للمدينة كالكوت الصلات التجارية مع الدول العربية خاصتا مع يمن و عراق و مصر

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