Subject: Re: Japanese Language Test - Anjali Shrivastav
From: HR Livesalesman <[email-masked]>
To: Deeksha Dadu <[email-masked]>
Cc: saurabh <[email-masked]>, Ashish Dabral <[email-masked]>, Urvika Chaudhary <[email-masked]>, Sankarshan Rajan <[email-masked]>
Date: Fri, 4 Oct 2019 23:31:00 -0700 (MST)

Hi, 

This applicant was rejected yesterday. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "Anjali Shrivastav" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]>, "Deeksha Dadu" <[email-masked]> 
Sent: Saturday, 5 October, 2019 11:34:42 
Subject: Japanese Language Test - Anjali Shrivastav 

		Foreign Language Screening Test 	Name 	Anjali Shrivastav 
Whats your first language 	Japanese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Well in this situation First of all I'll apologize and say sorry to the customer. Because It's my mistake and being a service provider Its my duty to satisfy our customer because If a customer is not satisfied with our services then It is not good for our organization.It might effect our company reviews and reputation. So I'll say sorry to the customer and order a pizza and I again take the right address and deliver it to the right place. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I'm Anjali Shrivastav. I cleared my 12th from Queen Mary's School. After that I pursue my graduation from Delhi University Also I joined a japanese language course from Mosai. After completing my basic level of japanese I got a golden opportunity to work as a japanese language trainer in Kizoku,Okhla. After some time I joined Team Language Services as a japanese trainer. Now I'm waiting for my graduation result. After the result I want to do MA in English. Also I'd done some english courses for the good communication skills. I'd done a course in japanese from Japan Foundation and a teaching course from JNU. I'm living in a joint family. My father is a property dealer. My mother is a house wife. My brother is a college going student. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	あの日本のぶんかにれいぎがとてもゆうめいです。日本にお客様と神様がおなじです。 
あのいいカスタマーサビスにお客様の慰めるがたいせつです。 
けどすばらしいサビスにお客様の慰めるとまんぞくもたいせつです。 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	１．わたしは日本語がよくわかりますそして日本語に話しています。 
２．わたしは日本語にけいけんもあります。 
３．わたしはこのしごとにけいけんがないけどよければずっとまじめにしたいです。 
４．わたしはこのかいしゃにはいってから自分のとかいしゃのせいちょうをしたいです。 
５．わたしはこのかいしゃのかいしゃいんになって、かいしゃのためにいつもかようです。 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	わたしは先月アグラへいきました。このひにわたしの友達のたんじょうびでした。わたしたちはタジーマハルへいってタジーマハルにケキをたべたかったです。わたしたちはくるまで２じにアグラへいきました。あの４じにタジーマハルへいってしろいビルをみました。タジーマハルは本当にすばらしいです。わたしたちは５０ぐらいしゃしんをとりました。このひにとてもあそびました。よかったね。わたしはまたタジーマハルへ行きたいです。