Subject: Fwd: (20924313 - Metallica - 3579173 - 22/10/2019 19:30 (Local) - Melbourne, AU )
From: Parvez Alam <[email-masked]>
To: Gagan Gupta <[email-masked]>
Cc: Rei Kojima <[email-masked]>, Rajat Bhardwaj <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 3 Oct 2019 23:10:01 -0700 (MST)

Hi Gagan, 

Buyer is requesting a callback, please take ownership. 

Kind Regards 
Parvez Khan 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Rajat Bhardwaj" <[email-masked]>, "Parvez Alam" <[email-masked]> 
Cc: "Rei Kojima" <[email-masked]> 
Sent: Friday, 4 October, 2019 11:31:38 
Subject: Fwd: (20924313 - Metallica - 3579173 - 22/10/2019 19:30 (Local) - Melbourne, AU ) 

Hi Rajat/Parvez, 

Please assign this to EN agent as the customer requested for a callback 

@Rei- Please ensure you explain the case before forwarding it to the calling team. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Rei Kojima" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Friday, October 4, 2019 11:16:06 AM 
Subject: (20924313 - Metallica - 3579173 - 22/10/2019 19:30 (Local) - Melbourne, AU ) 

Hi Urvika 

Can you please assign EN agent for this case? 
Buyer requested us to call him. 

Kind Regards, 
Rei