Subject: Re: LSM Joining Case Test - puneet singh
From: puneet singh <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Tue, 1 Oct 2019 05:56:25 -0400

| | LSM Joining Case Test

Name | puneet singh
E-mail | [email-masked]
Phone Number | (91) 9958700886
Which blurb would you select? | Blurb 2
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | Blurb 2 is the appropriate as per customer concern regarding the tickets. in this customer as suggested he get the tickets in this week as event organisers typically issue tickets very close to the event dates. he advised to download e ticket immediately or update the address and date of departure where tickets are shipped . its a completely customer support email which resolve  his concern with different ways example shipped his address , if he wants then he can download e ticket as well as organiser shipped the ticket at the travel address.

What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences)

customer is always good for any industry, our services provided to the customer makes the customer great. customer satisfaction in the industry is important to understand them. customer opinions makes the reputation for any services in the market.
Customer is always be good and great for us to survive in the market according to our customer centric response and services provided to them.

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