Subject: Re: 20926363 - Magnus Uggla - 3561858 - 27/09/2019 17:30 (Local) - Göteborg, SE - Both - Internal - Fraud
From: Parvez Alam <[email-masked]>
To: Urvika Chaudhary <[email-masked]>
Cc: Isaka Koichi <[email-masked]>, Adrian Fabular <[email-masked]>, Rei Kojima <[email-masked]>
Date: Thu, 26 Sep 2019 02:41:47 -0700 (MST)

Hi Urvika, 

The user has been blocked as there was some fraudulent activity in the account. The note by the previous agent shows that the contact person is not the account holder. No action required. 

Kind Regards 
Parvez Khan 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Isaka Koichi" <[email-masked]>, "Adrian Fabular" <[email-masked]>, "Rei Kojima" <[email-masked]> 
Sent: Thursday, 26 September, 2019 14:32:39 
Subject: Re: 20926363 - Magnus Uggla - 3561858 - 27/09/2019 17:30 (Local) - Göteborg, SE - Both - Internal - Fraud 

Please assign for call 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Rei Kojima" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Isaka Koichi" <[email-masked]>, "Adrian Fabular" <[email-masked]> 
Sent: Thursday, 26 September, 2019 14:31:11 
Subject: Re: 20926363 - Magnus Uggla - 3561858 - 27/09/2019 17:30 (Local) - Göteborg, SE - Both - Internal - Fraud 

Hi Urvika 

Can you please assign EN agent for this case ? 

Kind Regards, 
Rei 

From: "Isaka Koichi" <[email-masked]> 
To: "Kojima Rei" <[email-masked]> 
Sent: Thursday, September 26, 2019 5:35:17 PM 
Subject: 20926363 - Magnus Uggla - 3561858 - 27/09/2019 17:30 (Local) - Göteborg, SE - Both - Internal - Fraud 

Hi Rei, 

This case is English and Email Bounced. 
Need to call the buyer, but I am Japanese. 
Could you flag to TL to reassign this case. 

Thanks, 
Koichi