Subject: 23120794 - England vs USA - Rugby World Cup 2019 - 2445985 - 26/09/2019 19:45 (Local) - Kobe, JP - Power Seller
From: Parvez Alam <[email-masked]>
To: Becho Davy Jaures <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Wed, 25 Sep 2019 21:43:03 -0700 (MST)

Hi Becho, 

Can you please take ownership of this case and make an email entry for the buyer. Once it is done, flag this case to me on high priority as the event is too close. 

Kind Regards 
Parvez Khan 

From: "Urvika Chaudhary" <[email-masked]> 
To: "Parvez Alam" <[email-masked]> 
Cc: "Shumpei Yagi" <[email-masked]>, "Adrian Fabular" <[email-masked]>, "tasuku yamamoto" <[email-masked]>, "Rei Kojima" <[email-masked]> 
Sent: Thursday, 26 September, 2019 09:31:19 
Subject: Re: 23120794 - England vs USA - Rugby World Cup 2019 - 2445985 - 26/09/2019 19:45 (Local) - Kobe, JP - Power Seller 

++Adding Parvez 

Hi 
Please assign the case to EN agent for call back 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "Rei Kojima" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Cc: "Shumpei Yagi" <[email-masked]>, "Adrian Fabular" <[email-masked]>, "tasuku yamamoto" <[email-masked]> 
Sent: Thursday, September 26, 2019 9:26:33 AM 
Subject: Re: 23120794 - England vs USA - Rugby World Cup 2019 - 2445985 - 26/09/2019 19:45 (Local) - Kobe, JP - Power Seller 

Hi Urvika 

can you please help this case for shunpei? 

This buyer requested us to change email address and I have already flagged to TL to change email address. 
Buyer sent another emails and requested to change email address or make a call but we can not send an email due to email bounced. 

Can you please assign English agent and make a call to explain we will process changing email address ? 
Old email address is [email-masked] 
New email address is [email-masked] 

Kind Regards, 
Rei 

From: "Shumpei Yagi" <[email-masked]> 
To: "Rei Kojima" <[email-masked]> 
Sent: Thursday, September 26, 2019 9:54:30 AM 
Subject: 23120794 - England vs USA - Rugby World Cup 2019 - 2445985 - 26/09/2019 19:45 (Local) - Kobe, JP - Power Seller 

Hi Rei 

The case is email bounced.We need to call to buyer. 
He said Please change my email to any of my two other emails 
[email-masked] or [email-masked] 

He need to call from us on 1 905 5317578. 
Please ask another agent for a call to the buyer. 

Regard 
Shumpei