Subject: RE: Arabic Language Test - Eyad Abdulla
From: Malik Ismail <[email-masked]>
To: Deeksha Dadu <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Seeta Seeta <[email-masked]>, Saurabh Dadu <[email-masked]>, Livesalesman <[email-masked]>
Date: Wed, 25 Sep 2019 05:44:58 +0000

Hi Deeksha,

Good , can be considered.

Kind Regards,
Malik Ismail
[email-masked]<mailto:[email-masked]>
M : +971 50 89 678 15
From: Deeksha Dadu [mailto:[email-masked]]
Sent: Tuesday, September 24, 2019 7:02 PM
To: Malik Ismail <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>; Seeta Seeta <[email-masked]>; Saurabh Dadu <[email-masked]>; Livesalesman <[email-masked]>
Subject: FW: Arabic Language Test - Eyad Abdulla

External email sender, please take precaution.
Hi Malik/ Mohmoud,

Please evaluate the applicant and share your feedback.

Thanks

Regards,
Deeksha

From: Eyad Abdulla <[email-masked]<mailto:[email-masked]>>
Reply-To: "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 24 September 2019 at 8:17 PM
To: Saurabh Dadu <[email-masked]<mailto:[email-masked]>>, Ashish Dabral <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>, "[email-masked]<mailto:[email-masked]>" <[email-masked]<mailto:[email-masked]>>, Deeksha Dadu <[email-masked]<mailto:[email-masked]>>
Subject: Arabic Language Test - Eyad Abdulla

 [Image removed by sender.]

[Image removed by sender.]
Foreign Language Screening Test

Name
Eyad Abdulla
Whats your first language
Arabic
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?
+91 97173 97621
I would tell him i'm very sorry Sir we made a mistake and you will receive your meal in short notice with apologies gift and free meal.
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words
I studied architect at kalamoon university, and i'm very active person wants to learn more everyday, i have logical thinking, and i'm very good at computer, emails, can handle and learn any new job.
In YOUR LANGUAGE: What according to you is the difference between good and great customer service?
Good customer service is that to respond to the customer demands and provide solutions for him, otherwise great customer service is to respond to customer and make sure that he is very satisfied with the solutions you give and to make him feels like you are his friend and you only care about providing the best for him.
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.
أعتقد أنوي أمتلك شخصية لطيفة تناسب التعامل مع العملاء من كافة الثقافات، و أستطيع التحدث مع العملاء بطلاقة و فهم ما يحتاجون من خدمات، و أستطيع تحمل ضغط العمل و ايجاد حلول سريعة و جيدة لأي من المشكلات التي قد تواجه العمل.
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to
رحلتي الى العاصمة الاقتصادية في سوريا.
في الشهر الخامس من هذا العام سافرتُ الى مدينة حلب في سوريا و مدينة حلب هي العاصمة الاقتصادية و من اكبر المدن في سوريا لقد كنت من المشاركين في معرض حلب الدولي في قسم الالكترونيات و التجهيزات الصوتية
ولقد كانت رحلة مليئة بالخبرات ، حيث انني قابلت الكثير من العملاء و الزبائن من داخل و من خارج القطر و تناقشنا بعدة امور مهمة تخصُ عملنا، ولتقيتُ بعدد كبير من التجار و المهنيين.
اما عن المعرض فكان يضم الكثير من الفعاليات الاقتصادية و الثقافية و هو من اكبر المعارض التي تقام على اراضي الجمهورية العربية السورية سنوياً.
و كانت مدة الرحلة خمسة عشر يوماً حيث كانت تجربة رائعة و التقيت بعدد من الاصدقاء القدامى و من ثم عدت الى مدينتي مع الكثير من المعارف و الخبرات الجديدة .

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