Subject: 回覆: (22923116 - Rakuten Open Tennis Championship 2019 - First Round - 3513115 - 01/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker - JP - Issue)
From: Jack Huang <[email-masked]>
To: Bailey Ho <[email-masked]>, Cebu.Inbox <[email-masked]>
Cc: Adrian Fabular <[email-masked]>, Urvika Chaudhary <[email-masked]>, Rei Kojima <[email-masked]>
Date: Wed, 25 Sep 2019 02:55:29 +0000

HI Team ,

Confirmed the buyer's tickets are on the list.
Have updated the address to reship.

Will forward the new TN to the buyer once tickets reshipped.

Thanks,
Jack

P.S. The returned envelop of this order shows the address number is 205.
       Have reported to Sean to ask the broker please do not put the old address on the envelop again.

________________________________
寄件者: Bailey Ho <[email-masked]>
寄件日期: 2019年9月25日 10:15
收件者: Cebu.Inbox <[email-masked]>; Jack Huang <[email-masked]>
副本: Adrian Fabular <[email-masked]>; Urvika Chaudhary <[email-masked]>; Rei Kojima <[email-masked]>
主旨: Re: (22923116 - Rakuten Open Tennis Championship 2019 - First Round - 3513115 - 01/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker - JP - Issue)

@Jack Huang<mailto:[email-masked]> please assist, JP return, thanks.

Best Regards,

Bailey Ho

CSAPAC Customer Facing Team Lead
Team Leader : Geoffrey Hassett

________________________________
From: Cebu.Inbox <[email-masked]>
Sent: 25 September 2019 09:58
To: Bailey Ho <[email-masked]>
Cc: Adrian Fabular <[email-masked]>; Urvika Chaudhary <[email-masked]>; Rei Kojima <[email-masked]>
Subject: Re: (22923116 - Rakuten Open Tennis Championship 2019 - First Round - 3513115 - 01/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker - JP - Issue)

Hi Bailey,

Buyer was not at home to accept parcel, parcel returned and is with our JP return team.

Buyer informed resend tix to the same address as previous:

144-0043
東京都大田区羽田1丁目6-3 FYFVC

Can you please inform APAC JP return team about this and update buyer new TN?

Event 6 days away

Thank you!
Sandy

@Rei Kojima<mailto:[email-masked]> When reporting for resend, please include buyer confirmed correct address. Thank you! 🙂

________________________________
From: Rei Kojima <[email-masked]>
Sent: 25 September 2019 01:08
To: Cebu.Inbox <[email-masked]>
Cc: Adrian Fabular <[email-masked]>; Urvika Chaudhary <[email-masked]>
Subject: (22923116 - Rakuten Open Tennis Championship 2019 - First Round - 3513115 - 01/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker - JP - Issue)

Hi all

The buyer informed that she was not able to receive the ticket when tickets delivered.
Seller is p-seller and Japan Post has already sent tickets back to seller.

Can you please forward to APAC Return Team for assistance?

Regards ,
Rei

Subject: 回覆: 無追蹤單號且地址寫205相關退件（收件日2019/09/24）：9月份表單第61行
From: Jack Huang <[email-masked]>
To: Sean Chan <[email-masked]>, Peishan Yen <[email-masked]>
Date: Tue, 24 Sep 2019 23:13:08 +0000

HI Team,

Found the TID via buyer's name.
22923116  -- tickets returned to us due to buyer's absence.

Seller is '' 佐藤 亜樹 '' (  [email-masked] )
Will contact the buyer to confirm if the address is still the same just in case.

Thanks,
Jack

________________________________
寄件者: Sean Chan <[email-masked]>
寄件日期: 2019年9月24日 22:03
收件者: 山崎 達也 <[email-masked]>; Jack Huang <[email-masked]>; Peishan Yen <[email-masked]>
主旨: Re: 無追蹤單號且地址寫205相關退件（收件日2019/09/24）：9月份表單第61行

@Jack Huang<mailto:[email-masked]>@Peishan Yen<mailto:[email-masked]> Could you please look into this case and let me know who the seller is?

Thanks.
Sean
________________________________
From: 山崎 達也 <[email-masked]>
Sent: 24 September 2019 21:54
To: Jack Huang <[email-masked]>; Peishan Yen <[email-masked]>; Sean Chan <[email-masked]>; Peishan Yen <[email-masked]>
Subject: 無追蹤單號且地址寫205相關退件（收件日2019/09/24）：9月份表單第61行

地址寫205，信箱公司又再次提出希望viagogo 公司能夠請還會寫205的寄送信件的人不要再寫205了。

森本