Subject: Arabic Language Test - jabir braya
From: jabir braya <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Mon, 23 Sep 2019 06:36:33 -0400

| | Foreign Language Screening Test

Name | jabir braya
Whats your first language | Arabic

Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation?

first
1apolygize for the customer
2take onership
3take action
4offer reward such as free dilevery
5 thank the cutomer

In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words

my name jabirbraya  nationalty of sudan my first language is arabic naitive speacker i have studied b pharma in jntu nova

college am loyal , enthusiastic peson who willing to take the extra mile for my job.

i have good communication skills and organazitional skills self-motivated & good in the phone
i have hard word ethics and fully aware of how is importanat haigh standerd service is
i have  worked as inerprater in health care sector with sevral firm

am aware of customer services and financial letracy and computer basics and

sofeware application and i can grasp new systems am willing to work and learn

with in you firm

In YOUR LANGUAGE: What according to you is the difference between good and great customer service?

خدمة العملاء
هي قسم يختص بالزبائن ومتطلباتهم
تتميز الخدمة ب:-
1 السرعه
2 الدقة
3 الشفافية
4الاسلوب الحسن
5امكانية الوصول في كافة الاوقات
6حسن التعامل
7تقديم حلول جزرية
8 تقديم المعلومات المطلوبة

Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job.

* شخص مخلص وملتزم
*حسن الاسلوب
*شخص عملي
*شخص منظم ومنضبط
* اتحدث العربية بطلاقة
*اتحدث اللغه الانجليزي واجيد استعمال الحاسوب
*اتحدث جيدا علي الهاتف
مقيم بالهند

Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to

مدينة نيودلهي الهند تعتبر العاصمة الادارية للهند تحتوي علي عدد من الاماكن السياحيه والتاريخية والاثرية
ودور العبادة
يتحدث الغالبية في نيودلهي  اللغه الهندية
هنالك مدنيتان بالقرب منها يمثلون معا العاصمة الاقليمة هاريانا و اتر براديش
هنالك العديد من الجامعات والمعاهد الدراسية تستقبل عددا من الطلاب الاجانب
تشتهر نيودلهي بالاطعمة السريعة المتنوعه والاسواق المتعددة
ما يميزها اكثر طايعها التمدني والحداثة و تعامل سكانها الجميل والمسالم
اعجبني فيها تاج محل و جامع مسجد وبوابة الهند وعديد من الطاعم

| |