From: Urvika Chaudhary <[email-masked]>
To: Abhishek Chugg <[email-masked]>
Date: Sun, 22 Sep 2019 21:41:09 -0700 (MST)

Apologies for the delay in getting back to you. We understand that you've had issues with the product (shoes) fitting you. 

We understand comfort is paramount in footwear, and therefore we do offer returns for unworn shoes. If you would have noticed the discomfort when you tried them on, and immediately re-packed them without wearing we would have happily accepted the product back. 

I am sorry that in this case, we would not be able to accept your request for return. 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ]