Subject: Training Update - Fulfilment - Sending Tickets
From: CS Training <[email-masked]>
To: Kritika Mirchandani <[email-masked]>, Urvika Chaudhary <[email-masked]>
Date: Thu, 19 Sep 2019 15:04:42 +0000

Hi both,

we have slightly updated the fulfilment module and have added a section to clarify how agents should deal with cases where a fan seller advises they cannot meet their deadline.

This has been added to the module thereby extending the module by 5 slides.

Let me know if you have any questions on this.

The OLS has been updated.

Kind regards,

Jana