Subject: Re: LSM Joining Case Test - SMPushpraj Deeptesh Sindhur
From: SMPushpraj Deeptesh Sindhur <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 19 Sep 2019 06:34:06 -0400

| | LSM Joining Case Test

Name | SMPushpraj Deeptesh Sindhur
E-mail | [email-masked]
Phone Number | (+91) 7261922453
Which blurb would you select? | Blurb 4
Please advise why you would select this blurb and if you would add any information tothe blurb selected. If you would amend the blurb, please write the additionalsentences. | As the customer is travelling to the location of the event week before the time the event is scheduled, and he is requesting to deliver the tickets to the hotel address where he will be staying.
What according to you is the difference between good and great customer service. (Explain in 4 - 6 sentences) | Great customer service is not something which is thaught in the books or acedamics, it come's with lot of hard work and experience. To give great customer service one must be very patience to hear the problems or the quries of the customer and to analyse his needs and to resolve the complaints or quries of the customer in the appropriate way, so the customer is satisfied with the end results. The time taken to resolve the quries or the complaints should not be very long as the customer is waiting for the results and he is hoping for the best results/solutions possible.

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