Subject: 回覆: 22382780 - Rakuten Open Tennis Championship 2019 - Second Round - 3513117 - 03/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker Pay After Event - TW )
From: Cebu.Inbox <[email-masked]>
To: Adrian Fabular <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Rei Kojima <[email-masked]>
Date: Tue, 17 Sep 2019 05:36:18 +0000

Hi all,

Please advise the buyer to refused the package so that it will be returned to the sender (Broker).
We will not pay the seller here as we have informed them not to send the tix.

Thank you!
Yi
________________________________
寄件者: Adrian Fabular <[email-masked]>
寄件日期: 2019年9月16日 上午 08:51
收件者: Cebu.Inbox <[email-masked]>
副本: Urvika Chaudhary <[email-masked]>; Rei Kojima <[email-masked]>
主旨: 22382780 - Rakuten Open Tennis Championship 2019 - Second Round - 3513117 - 03/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker Pay After Event - TW )

Hi @all,

Kindly have this double-checked. Please advise if we need to advise the buyer to return the ticket to us once received.

Thanks,
Drei

________________________________
From: "Rei Kojima" <[email-masked]>
To: "Adrian Fabular" <[email-masked]>
Sent: Monday, September 16, 2019 4:37:16 PM
Subject: (22382780 -  Rakuten Open Tennis Championship 2019 - Second Round - 3513117 - 03/10/2019 11:00 (Local) - Tokyo, JP  - Power Seller Broker Pay After Event - TW )

Hi Drei
Can you please flag this case to cebu inbox?

- The buyer has been refunded due to EDM error.
- the buyer has already refunded but the ts is in transit
- EDM has confirmed that this case is EDM error
- the buyer asked me why viagogo sent an email to inform that ticket is in transit now even I got refunded

Regards
Rei