Subject: 22382780 - Rakuten Open Tennis Championship 2019 - Second Round - 3513117 - 03/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker Pay After Event - TW )
From: Adrian Fabular <[email-masked]>
To: Cebu Inbox <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>, Rei Kojima <[email-masked]>
Date: Mon, 16 Sep 2019 01:51:47 -0700 (MST)

Hi @all, 

Kindly have this double-checked. Please advise if we need to advise the buyer to return the ticket to us once received. 

Thanks, 
Drei 

From: "Rei Kojima" <[email-masked]> 
To: "Adrian Fabular" <[email-masked]> 
Sent: Monday, September 16, 2019 4:37:16 PM 
Subject: (22382780 - Rakuten Open Tennis Championship 2019 - Second Round - 3513117 - 03/10/2019 11:00 (Local) - Tokyo, JP - Power Seller Broker Pay After Event - TW ) 

Hi Drei 
Can you please flag this case to cebu inbox? 

- The buyer has been refunded due to EDM error. 
- the buyer has already refunded but the ts is in transit 
- EDM has confirmed that this case is EDM error 
- the buyer asked me why viagogo sent an email to inform that ticket is in transit now even I got refunded 

Regards 
Rei