Subject: Italian Language Test - teja rompicharla
From: teja rompicharla <[email-masked]>
To: [email-masked], [email-masked], [email-masked], [email-masked], [email-masked]
Date: Thu, 12 Sep 2019 09:57:54 -0400

Foreign Language
Screening Test

Name

teja rompicharla

Whats your first
language

Italian

Please answer in
grammatically correct ENGLISH the following situation in 100 words: You are
working for Pizza Hut as a phone order executive. You took the order from a
customer and informed him that his order will be delivered in 30 minutes. The
customer calls you back after 45 minutes complaining that he has not received
his Pizza yet. When you check you realised that you made a mistake and you
entered his address incorrectly. You have the customer waiting on phone, what
would you do in this situation?

if the address is near by wrong
will keep him on that it will be in few minutes or else i can make him cool that
your pizza will be delivered without any cost.so that next will be more alert
than before entering address.

In ENGLISH - Please describe your
Background (Personal, Educational, Professional) - 50 - 100 words

this is teja born in 1990 at tirupati located in southern part
of india. I  came to italy in 2015 to do masters in international business and
finance as if my thoughts are related to business and finance. i learned italian
myself through books new-papers tv etc. Italian language is the most important
thing to find a general job. likely while studying only i found a job in
restaurant and later on learned a pizzamaker one small passion of my life.

Professionally i worked as admin, supervisor and finance
controller.

In YOUR LANGUAGE: What according to you is the
difference between good and great customer service?

per la
customer service il buono loro ti pensa no normale pero ottimo che non possono
imaginare.

Please answer this question in YOUR LANGUAGE: In 5
sentences please explain what makes you the right candidate for customer service
job.

io sono proattiva

subito resolvere di problema pe clienti

spontaneita attivo

calma per fare servizio

gestire la situazione molto attenzione

Please answer this
question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or
town that you traveled to

io sono abbita a bergamo 50km
da milan grande citta che tanto informatica historica strutturato molto
bellismo. io andanto quardado duomo cathedral che grande museo anche.venendo a
bergamo antico citta che due parola per questo citta alta citta bassa.

citta alta che tutti historico che grande cathedral papa giovanni che prega
tanto a dio.

riechi quardare bellisimo ambiente umpo montania. che servizo di mezzi publici
servizio per gente a girare tutti citta il economico per vivere
qua.