Subject: Fwd: EDM Tempalate
From: Adrian Fabular <[email-masked]>
To: Rei Kojima <[email-masked]>, Shumpei Yagi <[email-masked]>, Isaka Koichi <[email-masked]>, Leah Seiki <[email-masked]>
Cc: Urvika Chaudhary <[email-masked]>
Date: Thu, 12 Sep 2019 00:45:57 -0700 (MST)

Hi Team, 

If the buyer is telling you that the event is canceled but when you check CS Tool, there is no "CANCELLED" banner, please send an email and follow this example below: 

From: "tasuku yamamoto" <[email-masked]> 
To: "Adrian Fabular" <[email-masked]> 
Sent: Thursday, September 12, 2019 3:37:48 PM 
Subject: EDM Tempalate 

To: Your TL 

Subject: EID- EVENT NAME, 
DATE, TIME- CITY/GEO​​ 

BODY: 

Information on Cancelled Event: 
Link to event website: This will be from viagogo website but if the event is over then you can just write that as the event is over there is no link to provide. 
Link to a website confirming the cancellation/postponement/venue change: 

Example to flag to Cebu Inbox 

Hi there, 

With reference to TID: 22945321, buyer emailed us informing that the event has been rescheduled to another date. Please find ED Template for the same below: 

Information on Cancelled Event: Event has been postponed due to local circumstances. 

Link to the event website: Not link as the event is over 

Link to a website confirming the cancellation/postponement/venue change: [ https://www.hyun-joong.com/bbs/board.php?bo_table=NOTICE&wr_id=92 | https://www.hyun-joong.com/bbs/board.php?bo_table=NOTICE&wr_id=92 ] 

Can you please forward this case to On call data team for further verification. 

Thank you for the consideration. 

Regards 
Tasuku