Subject: Fwd: Japanese Language Test - Herwin Dayondon
From: Urvika Chaudhary <[email-masked]>
To: sadaf jamil <[email-masked]>
Cc: tasuku yamamoto <[email-masked]>
Date: Tue, 10 Sep 2019 00:11:05 -0700 (MST)

Please evaluate 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "CHANDAN Kumar" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, September 10, 2019 12:30:30 PM 
Subject: Japanese Language Test - Herwin Dayondon 

		Foreign Language Screening Test 	Name 	Herwin Dayondon 
Whats your first language 	Japanese 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	In that case Iwill have an apologies to the customer right away when I answer back the call and told him/her that I had a mistake technically about the address thats why pizza delevery delayed. 
I will take a promise that it won't happen again and by the next time customer order 
he/she receive the delevery on time. 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	Hello good afternoon, Im Herwin Dayondon 
23 years old Im from Lapu-lapu Cebu.I only finish Highschool level ,and i took Bartending nc2 making & developed beverages & my previous job is in ICON club I am the bartender there for almost 2years . 
When im working at club I also took a Japanese Language Proficiency Tutorial Center (JLPTC) for 4 months .thank you. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	わたしぎ の いまは たいへん きゃくに ある もっとも よい とても きゃくに たえずです. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	わたしは いままで にほんご を わかりましたそして 
わたし が いち ことば えいご を わかりました 
わたしぎ の customer service にほんごを じゃま じゃない. 
わたしの しごとけいけん は にほんご customer service を じゃない でも わたし が いま やさしならう から にほんごに べんきょうして います. 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	わたしは今年 ともだち が おとうさん と おかあさんとおにいさんとおねえさんといもうととくるまで SIMALAに 行くそしてそのあとのわたしは ともだちと はやい アパト に かえりました. わたしは まえ 付き おとうと と もとビケ でKAWASAN FALLS に きます.