Subject: Phone codes
From: Meghan Flanagan <[email-masked]>
To: Urvika Chaudhary <[email-masked]>, Saurabh Dadu <[email-masked]>, Adrian Fabular <[email-masked]>
Date: Mon, 9 Sep 2019 16:33:03 +0000

Hi All,

Please note we still have agent logged in this evening - Shumpei has been logged in for 7 hours and Leah has been in Emails for 7 hours. I am aware that we do not have Queue viewer access currently however the agents must pay attention to the Aux codes.

Please confirm once this has been addressed.

Thanks,
Meghan