Subject: Re: Arabic Language Test - ِAhmed Mohammed Tarbosh Mohammed
From: Urvika Chaudhary <[email-masked]>
To: Abdullah <[email-masked]>
Cc: HR Livesalesman <[email-masked]>
Date: Tue, 3 Sep 2019 05:49:33 -0700 (MST)

++adding Abdullah 

Hi Abdullah 

Please get this done 

Urvika Chaudhary 
Training Manager 

Live Salesman 
[email-masked] 
[ http://www.livesalesman.com/ | www.livesalesman.com ] 

From: "HR Livesalesman" <[email-masked]> 
To: "Urvika Chaudhary" <[email-masked]> 
Sent: Tuesday, September 3, 2019 6:05:51 PM 
Subject: Fwd: Arabic Language Test - ِAhmed Mohammed Tarbosh Mohammed 

Hi Urvika, 

Can you please evaluate this test for Arabic? 
If yes, please forward to the client after removing the English part. 

Regards, 
Ayushi Verma 
Cherry E Commerce Services Pvt. Ltd. 
Noida, India 
+911204332621 Ex.12 
+917042335393 

From: "ِAhmed Mohammed Tarbosh Mohammed" <[email-masked]> 
To: "saurabh" <[email-masked]>, "Ashish Dabral" <[email-masked]>, "HR Livesalesman" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Sankarshan Rajan" <[email-masked]> 
Sent: Tuesday, 3 September, 2019 17:55:59 
Subject: Arabic Language Test - ِAhmed Mohammed Tarbosh Mohammed 

		Foreign Language Screening Test 	Name 	ِAhmed Mohammed Tarbosh Mohammed 
Whats your first language 	Arabic 
Please answer in grammatically correct ENGLISH the following situation in 100 words: You are working for Pizza Hut as a phone order executive. You took the order from a customer and informed him that his order will be delivered in 30 minutes. The customer calls you back after 45 minutes complaining that he has not received his Pizza yet. When you check you realised that you made a mistake and you entered his address incorrectly. You have the customer waiting on phone, what would you do in this situation? 	Dear Mr/Mrs (NAME), 
I'm writing to you to apologize for the late delivery of your order {order number} that was sent to an incorrect address, so we are deeply sorry for any inconvenience it caused. 
we arranged your address as you provide it to us, we would like to gift you a voucher for the amount of 50$ that can be used within the next order. 

we highly value as a customer and hope that you can accept our apologies as we are confident this will not happen again in the future. 

sincerely, 

Company Name 
employ name 
In ENGLISH - Please describe your Background (Personal, Educational, Professional) - 50 - 100 words 	I am a highly self-motivated person and if given a chance, I can demonstrate the same on job. Reason being, I have completed certifications and a high school, while simultaneously securing my 6-months CIDL. During this time, managing so many commitments did put a lot of stress on my time and capabilities. Yet, I was able to motivate myself and stay optimistic all along. 
In YOUR LANGUAGE: What according to you is the difference between good and great customer service? 	Conceptually, the main difference between providing “good” customer service and delivering “great” customer service is that, in the former, you are probably only barely keeping your customers satisfied; while in the latter, you are not only keeping them satisfied – you are also keeping them loyal! This is a very important distinction – and one that many services providers do not always “get”. 
Please answer this question in YOUR LANGUAGE: In 5 sentences please explain what makes you the right candidate for customer service job. 	العمل تحت الضغط 
مهارات التواصل 
سرعة البديهة 
ذكي 
التفاوض والإقناع 
Please answer this question in YOUR LANGUAGE: In 200 - 500 words please tell us about any city or town that you traveled to 	قبل عامين ذهبت إلى بلدة تسمى دهرادون ، عاصمة ولاية أوتراكاند الهندية ، بالقرب من سفوح جبال الهيمالايا. إنها مدينة رائعة الجمال ومرفأ كبير والعديد من المباني القديمة. ذهبت إلى هناك مع صديقي لقضاء العطلة في غضون شهرين. 

وصلنا إلى هناك بوسائل النقل المختلفة ، واستقلنا سيارة إلى المطار ، ثم رحلة استغرقت أربع ساعات ، تلاها ركوب سيارة أجرة لمدة عشرين دقيقة من المطار إلى المكان الذي كنا نقيم فيه. استغرقت الرحلة بأكملها حوالي ثماني ساعات من الباب إلى الباب ، والتي كانت أطول قليلاً مما توقعنا ، على الرغم من أنه لم يكن لدينا أي تأخير كبير ، والحمد لله. 

لقد استمتعت بإقامتي هناك كثيرًا ، حيث أنني لم أقم بعطلة على مر العصور. لم نفعل الكثير من المعالم السياحية ، على الرغم من أن دهرادون لديها تاريخ طويل ورائع ، لذا ذهبت إلى المتحف المحلي لمعرفة المزيد عن ذلك. قضيت الكثير من الوقت في قراءة الكتب والسباحة في نهر الجانج ، والذي يجب أن أعترف أنه كان أكثر برودة بكثير مما اعتقدت أنه سيكون كذلك. لقد استمتعت أيضا بتناول الطعام اللذيذ والمشي في الشوارع القديمة في المدينة.